Reflections of an Entrepreneur

Ramblings from the ground

Archive for January, 2008

Nice E-mail From Customer

Wednesday, January 9th, 2008

It was nice to read a nice feedback in our support system today because people who contact our support team are usually those with problems or questions.

We do get frequent ‘thank you’ for our assistance and we do appreciate the gestures of thanks, but rarely do happy customers contact us as follows:

hi people from istyles!
i am writing this little e-mail just because i wanna let u know that your product is something that could change a sad ipod into a happy ipod. a few days ago i bought two skins from your website and i was a little skeptical about it and when i opened the box i almost faint when i saw two of what i called "stickers", i was about to contact u guys to see if i could return what i bought but my wife told me to put one first and see how it works and believe me when i tell u that u should call your website "imiraclestyles" my ipod mini look so different now and i didn’t have to pay a huge amount of money to made my ipod look as good as new! the price is good and the product really amazing! oh and before then i forget i would like to see some skins with video games themes! i wish u guys the best!
MR. SAW

He may have described his e-mail as ‘little’ but it’s the e-mails like these that make us feel that all of our hard work has come to some good. Thank you Mr Saw!